At Box Legends, we’re committed to providing excellent customer service and making your shopping experience as smooth as possible. Whether you have a question about an order, need assistance with a product, or require help with a return, our support team is here to assist you.

Customer Support

Email: contactsupport@BoxLegends.shop

We aim to respond to all customer inquiries within 1–2 business days. During periods of high order volume, response times may be slightly longer, but we appreciate your patience and will assist you as quickly as possible.

Business Address

Box Legends
1908 Tower Ave
Superior, WI 54880
United States

Please note that this address is used for business correspondence and approved returns. To ensure your return is processed correctly, please contact us first for return authorization and instructions before sending any items.

Business Hours

Our customer support team is available during the following hours (U.S. Central Time):

• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday: Closed
• Sunday: Closed

Support requests submitted outside of business hours will be answered on the next business day.

Order Support

If you’re contacting us about an existing order, please include the following information to help us assist you more quickly:

• Your order number
• The email address used to place the order
• A brief description of your question or issue

Returns & Refunds

If you wish to request a return or report a damaged or incorrect item, please contact us within the applicable return period. Include your order number and, if applicable, clear photos of the product and packaging to help us review your request promptly.

For complete details, please refer to our Return & Refund Policy.

Stay Connected

At this time, Box Legends does not maintain official social media accounts.

Any future social media channels will be announced on our website.

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Thank you for choosing Box Legends. We appreciate your trust and look forward to helping you build your collection with confidence.