Pre-Sale Information
At Box Legends, we offer customers the opportunity to reserve select upcoming hobby box trading card products before their official release date. This page explains how our pre-sale (pre-order) process works.
What Is a Pre-Sale?
A pre-sale allows you to reserve eligible products before they are officially released or become available for immediate shipment.
By placing a pre-sale order, you secure your purchase in advance. However, your order will not ship until the product is received in our inventory and is ready for fulfillment.
Product Availability
Pre-sale products are offered in limited quantities and are available on a first-come, first-served basis.
Although we work closely with our suppliers, product availability is not guaranteed until inventory has been received.
In rare cases, manufacturers or distributors may:
- Delay a product release.
- Reduce the quantity allocated to retailers.
- Cancel a product entirely.
If any of these situations affect your order, we will notify you as soon as possible.
Estimated Release Dates
Release dates shown on our website are provided by manufacturers or distributors and are subject to change without notice.
If a release date changes, your order will remain active unless you request a cancellation (when eligible).
Payment
Payment for pre-sale items is collected at the time your order is placed unless otherwise stated during checkout.
This allows us to reserve inventory for your order once the product becomes available.
Shipping
Pre-sale products are shipped only after they have been received and processed by our fulfillment team.
Our standard fulfillment timeline is:
- Order Processing: 1–2 business days after inventory is received.
- Estimated Shipping: 3–5 business days within the United States.
If your order contains both pre-sale and in-stock items, we may hold the order until all items are available to ship together unless otherwise specified.
Order Changes and Cancellations
If you need to request a change or cancellation for a pre-sale order, please contact us as soon as possible.
Once a pre-sale order has entered processing or has been prepared for shipment, changes or cancellations may no longer be possible.
Product Images
Images used for pre-sale listings are provided for reference purposes.
Final packaging, artwork, promotional materials, or product details may vary from those shown on the website.
Pricing
The purchase price displayed at checkout is the price you agree to pay when placing your pre-sale order.
Prices for products may increase or decrease after your order is placed, but confirmed pre-sale orders will not be adjusted based on later price changes.
Availability Disclaimer
While Box Legends makes every effort to fulfill all pre-sale orders, fulfillment depends on inventory supplied by manufacturers and authorized distributors.
If we are unable to fulfill your order due to inventory limitations or product cancellation, you will receive a full refund for any unavailable item(s).
Contact Us
If you have any questions about a pre-sale product or an existing pre-order, we’re happy to help.
Box Legends
1908 Tower Ave
Superior, WI 54880
United States
Email: contactsupport@BoxLegends.shop
We aim to respond to all customer inquiries within 1–2 business days.